Shipping policy

 

Shipping Policy


All orders are fulfilled using Amazon Multi-Channel Fulfilment (MCF), allowing for fast dispatch and reliable delivery using Amazon’s logistics network.

 

Order Processing

 

  • Orders are typically processed and dispatched within 24 hours.

  • Orders may be processed 7 days a week, including weekends and public holidays.

  • Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

 

Shipping Options & Delivery Times

 

Delivery times are estimates from the time of dispatch and may include weekends.


Free Standard Shipping

 

  • Estimated delivery: 3–5 days

  • Cost: Free

 

Standard Shipping

 

  • Estimated delivery: 3–5 days

  • Cost: £4.99


Expedited Shipping

 

  • Estimated delivery: Next day

  • Cost: £5.99

  • Cut-off times may apply depending on location and carrier availability

 

Amazon MCF may deliver orders on weekends, depending on the shipping service and destination.

 

Shipping Carriers


Orders are shipped via Amazon’s logistics network, which may include Amazon Logistics, Royal Mail, or other national couriers.

 

Tracking Your Order

 

Tracking information will be provided once your order has been dispatched. Tracking updates may take up to 24 hours to become visible.

 

Incorrect Address or Failed Delivery

 

Please ensure all delivery details are correct at checkout. We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information. Returned parcels may be subject to re-shipping fees.

 

Delays & Exceptional Circumstances

 

Delivery times are estimates and may be affected by factors outside our control, including high demand periods, carrier delays, or adverse weather conditions.

 

Contact

 

If you have any questions regarding shipping, please contact us at:

support@olympusroots.com